Losing your Triangle Mastercard, having it stolen, or suspecting that it has been compromised can be stressful, but the process to report and replace the card is straightforward.
Acting promptly is crucial to secure your account and prevent unauthorized transactions.
Steps to Report a Lost or Stolen Triangle Mastercard
- Contact Canadian Tire Financial Services Immediately: Call the Customer Service hotline at 1800-459-6415 (available 24/7) as soon as you realize your card lost or stolen. Reporting quickly helps prevent fraudulent charges.
- Use Online or Triangle App Reporting: You can also report a lost or stolen card by logging into your online account at triangle.canadiantire.ca or through the Triangle mobile app. There is typically an option to report the card status as lost or stolen and request a replacement.
- Verify Your Identity: Be ready to confirm personal details like your name, address, and recent transactions to verify your identity for security purposes.
How to Replace Triangle Mastercard
- Request a Replacement Card: When reporting your card lost or stolen, request a new Triangle Mastercard. The issuer will cancel your old card and send a replacement with a new card number and expiry date.
- Activate Your Replacement Card: Upon receiving your new card, activate it promptly via the Triangle app, online account, or phone activation system.
- Update Recurring Payments: Remember to update any recurring payment information linked to your old card with retailers and service providers.
Dealing with Compromised Card Situations
- If you suspect your card details have been compromised or you notice unfamiliar transactions, report the issue immediately as with a lost or stolen card.
- Canadian Tire Bank and Mastercard offer fraud protection: after reporting, you are generally not liable for unauthorized charges.
- Monitor your accounts for suspicious activity regularly after reporting.
Additional Resources
- Mastercard Assistance Center: 1-800-307-7309 (support with international and emergency replacement)
- Canadian Tire Bank Fraud Alert and Customer Support.
Summary: Reporting and replacing a lost, stolen, or compromised Triangle Mastercard involves quick communication with Canadian Tire Financial Services via phone, app, or online system. Prompt action secures your account and helps prevent fraud.
Report lost, stolen, or compromised Triangle Mastercard quickly and learn how to get a replacement card and safeguard your account.
